A solution for luxury brands
Overlook and maintain consumer relationships, the data, sales and engagements that go along with it.
Create records for overall buying attributes, personal & professional information, sales invoices, installments, social media links & much more.
Create detailed customer profiles including all purchase history details, interests, events and much more.
Contact detailsDuplicates searchPrivacy permissions and signature
Customers list by sales assistantCustomer data, purchase list
Manage appointments, tasks, emails and phone calls.
Created detailed sales reports.
The waiting list feature allows your customers to sign up for a waiting list when products go out of stock. Our Solution will keep track of thesecustomers, and when an item goes back in stock, you can notify your customers that the product is available for purchase.
- Profiling (Real, Invoice and Gift Customers)- Sales Invoices- Returned Invoices- Installments- Gift Cards- Detax- Purchase Details- Item Transfer- Item Change
All your customer service process is ready in our solution, so you can use the system as a foundation to serve your customers.Our add-on manages the following:• Profiling• Case Management• Work Orders• Job Parts• Spare parts orders and purchase procedures• Surveys
With just a few clicks, you can learn estimated versus actual value for a fiscal period, the number of products sold based on specific collection, the number of new clients, and so on.Here are some examples of goal management CRM:• Revenue Goals for your sales reps• Number of new Leads• Revenue by collection• Revenue by product family• Number of Phone Calls or Appointments for sales
Create custom segments based on your target audience (regional, demographic, activity-based etc.)
Manage all your campaigns from the CRM and track performance.
- Pre-sales promotions. - Post-sales promotions - discounts and vouchers after buying a specific product or a category of products, cross-selling vouchers.- Recurring promos that are event-driven: happy birthday, welcome to the program, survey completed, consumer profile enrichment.- Instant promos for mobile consumption: in-store promotions, app actions, ecommerce driven actions and more.
With over 25 years of experience, Coders is a Microsoft Gold Partner in Lebanon, providing ERP solutions built on top of Microsoft Dynamics 365 Business Central (previously known as NAV)