Fashion retail management

Tailored Customer Profiling

Customer Data

Create profiles based on geographical data, store association attributes, sales history, overall buying patterns and behaviors.

Privacy & Preferences

Create privacy card, logs and register contact preferences for marketing activities.

Transaction Records

Create detailed records for transaction history, product categories, size, discounts, shipping information and much more.

Create amazing customer experiences

Create amazing customer experiences

Provide seamless, end-to-end customer service experiences within a single solution built on top of Microsoft Dynamics 365 Business Central to deliver consistent, connected support across channels.
  • Resolve issues such as size, quality, delays, wrong shipment, missing items, wrong modifications.
  • Include causes and explanations
  • Provide issue resolution
  • Create a follow up procedure
  • Automate approval cycle
  • Handle returns and claims 

Sales and commissions management

With just a few clicks, you can learn estimated versus actual value for a fiscal period, the number of products sold based on specific collection or season, the number of new clients, and more relevant key figures.

With VogueIn™ you can easily monitor and measure:
  • Revenue Goals for your sales representatives
  • Number of new leads
  • Revenue by collection
  • Revenue by season
  • Number of phone calls or appointments for sales
Collect customer feedback

Collect customer feedback

Engage and build relationships with your clients:
  • Create and send surveys to your customers to receive their valuable feedback about your products or services.
  • Your customers can fill out surveys on a phone, tablet, or computer.
  • Store survey responses in Dynamics 365 for CE along with other Dynamics 365 data.
  • View your customer's feedback history as you work on a sales prospect (lead) or resolve a service case.
Marketing capabilities

Marketing capabilities

  • Marketing Target Segmentation: Create custom segments based on your target audience (regional, demographic, activity-based etc.)
  • Campaign Management: Manage all your campaigns from the CRM and track performance.
  • Marketing Promotions: Create and manage all promotions, discounts, vouchers, and empower your e-commerce business with instant promotions.
Download Factsheet