Solution

Microsoft Dynamics 365

Unify your data. Get predictive insights. Achieve amazing results.

  • The next generation of intelligent business applications that enable organizations to grow, evolve and transform.
  • Dynamics 365 unifies ERP capabilities by delivering new purpose-built applications that work seamlessly together
  • These applications help manage specific business functions across Sales, Customer Service, and Marketing.

Applications

Microsoft Dynamics 365 individual apps work brilliantly on their own, or together.

D365 for Sales

D365 for Sales

Go beyond sales force automation to better understand customer needs, engage more effectively, and win more deals. 

  • Sell smarter with embedded insights
  • Foster relationships
  • Boost productivity
  • Use AI capabilities to track customer relationships
D365 for Marketing

D365 for Marketing

Find and nurture more sales - ready leads by moving beyond basic email marketing.

 

  • Connect sales and marketing
  • Automate processes
  • Make smarter decisions to maximize your marketing results

 


D365 for Customer Service

D365 for Customer Service

Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction. 
  • Get instant visibility into trends across all channels with native voice channel integration enabled by Azure Communication Services.
  • Resolve customer issues faster using AI, built into self-service solutions.
  • Create true omni channel experiences, whether the conversation takes place on a voice or a digital messaging channel.
D365 for Field Service

D365 for Field Service

Empowers companies to improve customer satisfaction, first time fix rates, and resource productivity.
  • Prevent service calls by remotely detecting and resolving issues using Internet of Things (IoT) sensors. 
  • Transform your business by moving from a scheduled services model to just-in-time predictive maintenance triggered by IoT data.
  • Get a 360-degree view of customer assets across Dynamics 365 Supply Chain Management.
  • Provide predictable service that increases customer satisfaction.
  • Leverage proactive service with AI-based suggestions.