Furniture is an
essential part of daily life, and in Lebanon, Trends stands as one of the
premier furniture retailers, offering a selection of over 15 European brands.
Facing challenges that impeded their growth and customer satisfaction, Trends
sought the expertise of Coders Solutions, a Microsoft Gold Partner, to leverage
the full capabilities of ERP NAV. Let's delve into the transformative journey
that reshaped Trends' business practices and elevated customer satisfaction.
Challenges Faced by
Trends: Trends encountered critical issues that hindered their development and
impacted client fulfillment. The lack of support from their previous partner,
financial struggles, a slow system plagued by bugs, and inefficient
customization were among the challenges outlined by Mr. Chaker, CFO of Trend
Solution: In search
of a reliable and knowledgeable partner, Trends found a solution in Coders, who
seamlessly integrated ERP NAV to address these challenges. Through
comprehensive discovery sessions, Coders understood Trends' specific
requirements and tailored ERP NAV solutions accordingly. The implementation was
executed meticulously, ensuring minimal disruption to Trends' ongoing operations.
The collaboration between the two companies evolved into a robust partnership
as they aimed for continuous improvement.
Chaker, CFO of Trend SAL, acknowledged the impact of Coders Solutions:
"All problems were solved with the help of the team at Coders, who were
always moving forward and very helpful. They helped us enhance our system the
way we wanted it."
Achievements: The adoption of ERP NAV solutions and collaboration with Coders
brought about significant changes for Trends:
success of Trends showcases the transformative impact of Coders Solutions and
ERP NAV technologies on an organization. By addressing challenges, integrating
cutting-edge technologies, and fostering customer engagement, Trends achieved
outstanding results. If you aspire to embark on a similar digital transformation
journey towards success, contact us today.
With over 25 years of experience, Coders is a Microsoft Gold Partner in Lebanon, providing ERP solutions built on top of Microsoft Dynamics 365 Business Central (previously known as NAV)